Arrived on time. Assembly was easy to follow. Looks great. Cooked for my whole family on it no problem. Price very reasonable. It’s a winner from us.
L
Lenny Conroy (Isle of Man, IM)
Postage discrepancy
Great cover,arrived on time.Was charged £19.99 for the cover(the entire dual combo grill bbq was a mere £29.99! The package cost £4.35 to post so am disappointed there seems to be no offer of a refund of the difference.Only this has spoilt the otherwise good buying experience.
Hello Lenny,
Thank you for supporting a small business. Although frustrating please note that the delivery charge is calculated based on the weight of the product and the location in which it is being delivered to. To get your order to you it costed us upwards of £20, but as a good will gesture we only passed some of the cost over to you. We would not be able to reimburse are delivery charges are these are preset and showcased at checkout prior to purchase. We do sincerely apologise for any inconvenience caused.
S
Stefan Nachev (Aylesbury, GB)
Barbecue Cover for Duo Dual Fuel
M
Melanie and Raymond O’Driscoll (Glasgow, GB)
Amazing service
The cover that came with the BBQ had a small flaw. I contacted customer services and they sent another straight out. It arrived the next day!
Amazing quality, fits the BBQ perfectly, even covering the little flue at the top.
