The product arrived on time packed to perfection. There were no missing parts and assembly went well except for one piece I couldn’t work where to fit! I contacted their Customer Service team, who took several attempts to provide meaningful advice due to their not reading my question which was VERY detailed as to the part concerned. It was a shambles for a while then a delightful intelligent young lady rang, apologised and gave me the correct advice and in minutes all was well.!
The BBQ seems to function well but its stainless metalwork is very thin so it will need handling very carefully- time will tell. If it lasts and performs then it’s real value for money
