Delivery Information

Find delivery costs, options and plus track your order!

COVID-19 Update: While every effort is made to ensure that your order arrives on time, given the current climate, couriers may experience slight delays. Please allow an extra 1-2 working days from the estimated delivery time before contacting us regarding your delivery.

We offer FREE NEXT DAY DELIVERY to UK Mainland addresses when an order is placed by 4pm between Monday-Friday or by 3pm on Saturday. All orders placed after 4pm Monday-Friday will be dispatched the next day. All orders placed after 3pm on Saturday will be dispatched on Monday. Please note, that we do not dispatch orders on bank holidays.

Free Saturday and Sunday delivery is available for UK mainland orders for a LIMITED TIME ONLY.

Please note, we always do our upmost to dispatch orders within good time to reach you the next day, however once the goods are handed over to the courier for delivery, the responsibility to deliver lies with them and unfortunately there is very little that we can do if the courier does experience slight delays.

Brexit Update: All orders made from European countries are subject to customs/duties and are payable when the product reaches the destination country. The responsibility of the aforementioned duties lies with the Customer. Unfortunately, we are unable to provide you with an estimate of these at this time given the uncertainty at this time. We hope to update this section soon once things get back to normal.

All offshore destinations are subject to additional delivery charges and require additional days for delivery, which are listed below:

*Please note the delivery surcharges may vary based on the size of the item and country, so please confirm the final shipping charge on the checkout page.

Pre-order delivery: We aim to deliver all pre-orders within the delivery time frame shown to you at point of purchase. However, please note that our goods arrive from overseas, therefore there can be minor delays. In the unlikely event this occurs, we will get in touch with you as soon as possible with new delivery dates.

At checkout, add a mobile number in order to get a text message from the courier with your delivery slot on the day of delivery

We use the following couriers to ship our barbecues:

• DPD Local
• Tuffnells
• ParcelForce WorldWide
• Palletways