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XXL Smoker Charcoal Barbecue

Sale price£294.99

26 Sep. Estimated arrival
23 Sep. Order placed
24-25 Sep. Order dispatches
26 Sep. Delivered!
XXL Smoker Charcoal Barbecue - CosmoGrill
XXL Smoker Charcoal Barbecue Sale price£294.99

Customer Reviews

Based on 74 reviews
81%
(60)
8%
(6)
3%
(2)
4%
(3)
4%
(3)
J
James (Chatham, GB)
Poor Quality

I bought this about 3 months ago from ManoMano. Like many I was impressed with the amount of BBQ for the money. Or what seemed that way.

The BBQ is made of cheap, Chinese steel. The paint easily chips when building. But I decided to proceed.

3 months of use later (About 8 BBQ’s due to a British Weather) it’s warped completely. The frame is twisted, the legs are bent and the lid doesn’t close properly, requiring constant adjustment. The internal coal rack is completely warped as it’s not really heat resistant.

I politely asked for a refund & so far have found it very difficult for Cosmo to accept that this just isn’t really built well.

If the metal was just a couple of mm thicker there wouldn’t be so much of an issue. But even smoking is completely impossible as the steel is so thin it doesn’t retain any heat.

Don’t waste your money.

Hello James,

We're truly sorry to hear about the issue you encountered with your BBQ. This is certainly not the experience we expect our valued customers to have with our products.

Please know that what you've experienced is not a typical representation of our products. All our items go through rigorous quality checks to ensure durability and longevity. We understand your disappointment and want to reassure you that, with the correct maintenance and usage procedures, our barbecues are designed to work flawlessly for years to come.

If you have any further concerns or questions about the maintenance, care or usage of your grill, please don't hesitate to reach out to our customer support team at [support@cosmogrill.co.uk]. We're here to assist you and ensure you get the most out of your purchase. Please be sure to include your order number as it sounds you have purchased the item from one of our verified resellers.

Once again, we apologise for any inconvenience you've faced, and we appreciate your feedback as it helps us improve our products and services.

Kind Regards,
CosmoGrill Team

M
Mr Nigel Walter (London, GB)
Spot on…!!

The bar-b is perfect 10/10 👍
Very easy to assemble and the overall quality was absolutely spot on.
Would recommend 100%

L
Lisa Goodwin (Maidstone, GB)
Great service and amazing bbq

The bbq is such great quality we just need the weather now to light it up! Perfect size for large parties. Bought as a house warming gift and the recipients were beyond happy with it. Highly recommend!

R
Robin Nar (Bedford, GB)
Disappointed in wear after just one use!

I was disappointed to find that after a single us the bbq black paint finish had come off a lot of the edges. This should not be happening after just one use.

Hello Robin,

We're truly sorry to hear about the issue you encountered with the black paint finish on your BBQ after just one use. This is certainly not the experience we expect our valued customers to have with our products.

Please know that what you've experienced is not a typical representation of our products. All our items go through rigorous quality checks to ensure durability and longevity. We understand your disappointment and want to reassure you that, with the correct maintenance and usage procedures, our barbecues are designed to work flawlessly for years to come.

If you have any concerns or questions about the maintenance and care of your BBQ, please don't hesitate to reach out to our customer support team at [support@cosmogrill.co.uk]. We're here to assist you and ensure you get the most out of your purchase.

Once again, we apologise for any inconvenience you've faced, and we appreciate your feedback as it helps us improve our products and services.

Kind Regards,
CosmoGrill Team

M
Mark (Reading, GB)
BBQ XXL - should have got this sooner

BBQ arrived quickly as promised. Spent a while building with many parts, but all went together well. Used for the first time yesterday, prior to a BBQ for our church at the weekend & love it. Easy to adjust coals height & heat and the best feature - a bottle opener on the BBQ is perfect to ensure I never run dry 😉