Spare Parts for XL Smoker

Ordered a new grill bundle which arrived within two days. Fitting took a matter of minutes. Very pleased, well used barbecue is back in action and looking like new! Thank you

The charcoal tray in my XL smoker purchased in 2019 had started to disintegrate. I was pleased to find the part was available to order online. It arrived the next day and four screws removed and replaced and the new tray was fitted.

Replacement Charcoal tray was great fitted perfectly. Only issue on fitting was could not unscrew original screws. So I just drilled out the original screws and used 4 new nuts bolts to secure replacement tray.

My spare parts for the BBQ (charcoal tray and handle) were easy to locate using the exploded diagram of the BBQ on the Cosmo grill website. The parts arrived the next day (and i had only selected standard delivery). Unfortunately part of the charcoal tray was missing. I emailed Cosmo and they responded within a couple of hours and the missing part was on it's way that evening.
The BBQ I own was not a Cosmo make, but the parts looked similar to my outsunny. I needed to drill 4 new 6mm holes plus a larger 20mm hole for the handle. I also bought some M6 machine screws and nuts as fixings were not included with the parts. Thankyou cosmo grill for helping us to recycle rather than throwing the whole BBQ away. Next time I will buy one of yours!
Russ

I ordered a charcoal tray but didn’t realize the bolts holding it to the moveable mounting assembly was frozen. CosmoGrill was able to help me get the parts I needed to do the job without having to return the original part. Thank you for making updating my smoker so easy.