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Spare Parts for Pro 6+1

Sale price£159.99

Part:

Part

Spare Parts for Pro 6+1
Spare Parts for Pro 6+1 Sale price£159.99

Customer Reviews

Based on 28 reviews
89%
(25)
0%
(0)
4%
(1)
0%
(0)
7%
(2)
K
Karen Marshall (Nottingham, GB)
Drip tray

Took quite a few messages to eventually get the actual part I needed. Found the site a bit confusing as seemed to be buying bundles. Part arrived quickly but unopened at present as in the middle of a refurb at home.

C
Chris (Trowbridge, GB)
Spare parts for 6+1

After ordering a few spares for my BBQ I was happily surprised by the swift delivery (next day!). All parts were well packaged and undamaged. Excellent service and early delivery...can't ask for any more - 5 stars

A
Anon. (Leeds, GB)
Drip tray for 6+1 pro

Came as advertised. Slid into back of bbq very easily. Happy with purchase.

N
Neil Tiley (Heathfield, GB)
Wrong part sent but won’t send until I return part

Worst service ever, they sent wrong part but expect me to drive to DPD and return before they send out the correct parts, that I have already paid for. Very poor service.

Dear Neil,

We're truly sorry to hear about your recent experience with our service, and we apologise for the inconvenience caused.

In cases like this, our standard procedure is to arrange for the return of the incorrect item before sending out the correct one. We understand that this may be inconvenient, and we're here to help make the process as smooth as possible for you. If you prefer, we can certainly arrange for a collection of the wrong part rather than provide a drop off label.

Please kindly get in touch with our after-sales support team at [support@cosmogrill.co.uk] so that we can assist you further and ensure you receive the correct parts promptly. Once again, we apologise for any frustration this may have caused, and we appreciate your patience and understanding.

S
Stephen (Slough, GB)
Great Service

Ordered and delivered in quick time