Collections
We understand that sometimes you just can't wait for delivery and need your item sooner. We provide collection services, where once purchased you are able to collect your item from our premises.
Location Address:
A3 Middlesex Business Centre,
Bridge Road,
Southall
UB2 4AB
Same Day Collections (Flat-Pack):- Orders must be placed before 2pm (excl. Sundays) and collection must be made at our premises strictly by 4pm. Please call us on 02086165839 an hour before arrival.
- To aid in packing and to ensure your sealed, disassembled barbecue can fit in your vehicle, please see approximate individual barbecue box dimensions here.
- If you require an expert to assemble your barbecue, please call us to arrange, as a service add-on needs to be purchased alongside your barbecue.
Collection Guidance:
On arrival, please call us on; 02086165839 to notify us of your arrival. For your safety, please stay in your vehicle until your item is carefully brought out to you by a member of our team.
- All items are left on the ground near your vehicle for self-loading. We recommend you bring a partner to assist in loading if items are too heavy, as our team are unable to help due to safety reasons.
- You will have to arrange for your own safety measures to secure your item during transit.
General guidance:
- Orders must be placed by 2pm on Friday for a Saturday collection or the day prior to a Bank Holiday. For example, if a Bank Holiday falls on a Friday then your order must be placed by 2pm on Thursday.
- Collections are between 12-2pm. If you require your barbecue slightly earlier or later then please call us to discuss.
- We may be able to accommodate an assembly service on alternative days other than Saturdays and Bank Holidays, subject to availability, please contact us to discuss.
- Please check individual barbecue dimensions on the relevant product page to ensure it will fit in your vehicle.
If you have any further questions regarding this service please do not hesitate to contact us.